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Sharon Bowles MEP backs new rights for bus and coach passengers

February 16, 2011 4:49 PM

Bus and coach passengers in the European Union will enjoy more rights, including compensation for delays or damaged luggage, after the approval of draft new laws on bus and coach transport by MEPs in Strasbourg this week.

All bus and coach passengers will enjoy the right to non-discrimination based on nationality, disabilities or reduced mobility, as well as financial compensation for loss or damage to mobility equipment in case of accident, regardless of the means of transport.

Lib Dem Euro MP for Southeast England, Sharon Bowles, said:

"The agreement, voted for by Parliament yesterday, does not go far enough in my opinion. That said, this agreement will introduce a range of new rights for passengers and that is a good thing.

"For example, there will be a right to accessible travel information before and during the journey, a right to compensation for damaged wheelchairs or other assistive equipment and for long bus and coach journeys, a right to free assistance for disabled persons and, where necessary, free transport for an accompanying person.

"This contributes to the implementation of the United Nations Convention on the Rights of Persons with Disabilities, which the EU has now ratified. However, the campaign continues for a directive to outlaw discrimination in access to all goods and services at EU level."